Customer Service

Perhaps the strongest of Clixie’s roots, that which serves as the Clixie community’s shared foundation, is its core veneration of exceptional customer support and a genuine understanding that this value is paramount. A belief that while our client’s products are incomparable and websites flawless, these remain but declarations if they are not backed by a fierce devotion to customer service.

Clixie is honored to provide 24/7 multi-lingual customer support to shoppers of all of the e-commerce websites it provides services for.  With the websites currently available in five languages, our representatives are trained to offer live support in English, Spanish, French, and German. That means that anyone, from anywhere, can access support via telephone, live chat or email and speak or chat with customer support representative 24 hours a day, seven day a week.

The Clixie family believes in superior training and excellence in customer service.  All support professionals, jewelry experts, team leaders and representatives undergo meticulous in-house training before earning the pleasure of becoming a certified Clixie support professional.  We ensure that when looking for guidance, every Clixie e-consumer receives the most timely, knowledgeable, courteous and professional response available today.